Katonah Business Delivers to Local Pet Owners: “We deliver to the homes or workplaces of our customers."
Feb 25, 2018 08:26PM
Don and Karen Gotimer with friends
Katonah residents Karen and Don Gotimer recently launched Pet Wants Northern Westchester, a pet food and supplies business with a twist. Built around the close relationship between the business owners and their customer families, Pet Wants is a mobile company focused on the health and well-being of every pet. “We deliver to the homes or workplaces of our customers,” Karen Gotimer says. “We do not have a storefront.”
All Pet Wants products are natural, without additives or artificial preservatives, and the dog and cat kibble are the company’s proprietary brand, which is made monthly and delivered directly to local customers.
“Pet Wants dog and cat food is made from only high-quality ingredients, with no gluten, corn, soy or other fillers and no artificial preservatives. We also have grain-free varieties,” Gotimer says. “We make some of our dog and cat products at home using therapeutic-grade essential oils, aloe, vitamin E oil and the like. We also house-make sweet potato treats and beef jerky from human-grade food—we use top round beef from a local restaurant supplier—and we don't add any preservatives. All the treats we carry are all natural and of the best quality.”
But what sets Pet Wants apart is more than the quality of its food and the other products it carries, she says. It’s the company’s relationships with its customers, and its community of experts that customers can go to with their questions and concerns. The Gotimers and the Pet Wants animal nutrition expert are available to consult with any customer who has a pet with health issues. They will also coordinate with the pet’s veterinarian.
As part of their goal to build a relationship with the pet community, Pet Wants Northern Westchester is always willing to work with other local pet experts and pet rescue groups. It also participates in local farmers markets.
The business extends that personal touch to everything it does, from its all-natural, house-made Spaw pet-care products and Pet Wants treats, to its free delivery to customers in Westchester and Putnam Counties, as well as Fairfield County, Connecticut.